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Quick guide on shopping with Kivuko
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Last Updated
23rd of April, 2012

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One of our visitor asked a very important question about the whole shopping experience with kivuko.


Here was our answer, thought we might share with all.

We accept different modes of payments such as MPESA,Airtel Money,Bank deposit and Paypal.We deliver to home and offices addresses countrywide through our delivery partners.(DHL,EMS and Aramex).

The pricing of all the items in our website include VAT where applicable,and we do offer TRA approved Tax invoices to all purchases.

All electronics comes with manufacture warranty,which varies between 1 year(for mobile phones etc) to 3 years( for home electronics etc.

once we receive your order we process it immediately,based on the payment method and delivery option you have chosen. for most orders put before 12noon, next business day delivery is to be expected. For items that needs to be shipped directly from overseas,kindly allow for about 3-5 working days for processing(shipping,customs clearing etc). Remember all pricing on the website are final,and Kivuko will not charge you anything extra for the  clearing and customs processes.

Have a really great day!

Kivuko Support Team.

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